Privacy Policy

Welcome to Aroma IPTV. Our commitment lies in protecting your personal information and respecting your privacy rights. If you have any questions or concerns regarding our policies or practices concerning your personal data, please contact our support team.

1. Data We Collect

We obtain personal information that you willingly submit to us when you register for our IPTV service, indicate an interest in acquiring details about us or our services, or contact us in any capacity.

The following personal data is collected by us:

• Contact Information: Your email for account setup and communication purposes.
• Payment Data: We gather essential information to handle your payment when you make a purchase, including details like your payment method number (for instance, a credit card number). Our payment processor securely retains all payment information, so please check its privacy policies.
• Device and Connection Information: Upon accessing our service, we automatically collect your IP address and specific device information, such as device type and operating system. This data is vital for ensuring service delivery and security.

2. How We Use Your Data

We employ the information we collect or receive:

• To provide and manage your account. We utilize your details to set up your account and ensure it operates.
• To process transactions. We utilize your data to ensure proper billing for our services.
• To send administrative information. We can use your email address to communicate details about your account, service modifications, and policy updates.
• To protect our Services. We rely on IP and device information for security measures, including safeguarding against unauthorized access and DDoS attacks.

3. Legal Bases for Processing

Your data is managed according to the legal bases listed:

• Consent: We can manage your data if you have granted us clear permission to use your personal information for a particular reason.
• Legitimate Interests: We could process your information when it's reasonably required to meet our legitimate business interests, like ensuring service delivery and preventing fraudulent actions.
• Performance of a Contract: In instances where we have established a contractual agreement with you, we may handle your personal information to meet our contractual obligations.

4. Data Retention

We will maintain your personal information only for the time needed to achieve the goals specified in this privacy policy, unless a longer retention duration is required or authorized by law, such as for tax, accounting, or other legal obligations.

5. Cookies & Tracking Technologies

We could use cookies and comparable tracking technologies to access or retain information. These primarily consist of functional cookies essential for the website and client area to function properly. We avoid using invasive tracking cookies for marketing purposes.

6. Third-Party Services

We might share your information with third-party vendors, service providers, or agents that perform tasks for us and need this data to fulfill their responsibilities. Examples include:

• Payment Gateways: For safe and secure transactions.
• Analytics Providers: To enhance our service, we employ tools like Google Analytics. The data provided is generally aggregated and anonymized.

7. Data Security

We have put in place adequate technical and organizational security measures intended to safeguard all personal information we manage. However, keep in mind that we cannot promise the internet is completely secure.

8. Your Data Protection Rights

Depending on where you reside, your rights related to personal data may differ.

• The right to access – You can ask for copies of your personal data anytime.
• The right to rectification – You possess the authority to request corrections for any information you consider to be inaccurate.
• The right to erasure – You possess the authority to demand the removal of your personal data, given particular conditions.
• The right to opt-out – You can easily remove yourself from our promotional communications at any point.

To leverage these rights, please contact our support team.

9. Children™s Privacy

This service is exclusively for those who are 18 years and older. We do not deliberately collect any personal information from minors under 18.

10. Contact Us

Should you have questions or feedback concerning this policy, please contact our support team.