Contact Aroma IPTV

Obtain Aroma IPTV support for setup, billing, or channel requests. Our helpful team is accessible 24/7 via our Contact page or email.

Contact Support

Get in touch with our team through the form below. Typical response takes 2–8 hours.

Open Contact Form

Live Chat

Like to chat? Use the chat widget when it's accessible. If offline, email us.

Start a Request

Help & Guides

Explore Installation for device setup guides and helpful troubleshooting.

View Installation

Get in touch

General Inquiry

Have questions about setup, billing, or service? Reach out.

We'll reply by email. Typical response: 2-8 hours.

Sales & Billing Assistance

Obtain suggestions, oversee plans, or solve payment issues.

We'll follow up with next steps and a secure checkout link if needed.

How Can We Help You?

Pick a category to receive customized advice and shortcuts.

Setup & Installation

In-depth guides for Smart TV, Firestick, Android, iOS, MAG, and additional devices.

Billing & Payments

Invoices, receipts, and payment matters. We employ secure Stripe checkout.

Technical Issues

For any questions related to buffering, EPG, or apps, we're here.

Channel Requests

Searching for a particular channel or region? Inform us, and we'll confirm availability.

Account & Activation

Didn’t receive your credentials or activation email? We’ll promptly verify and resend it.

Apps & Compatibility

Find the best IPTV apps along with settings suited for your device.

Frequently Asked Questions

Swift solutions for typical inquiries on support, setup, billing, and devices.

Please share details about your device, the application you're using, your plan, and a short description of your issue or request. For setup information, check Installation Guide or access request form.

Examine your spam or junk folder. If it’s not found, contact support and we will promptly resend it.

Absolutely, supplementary connections can be purchased as add-ons. Consult sales for specifics when you write to see plans.

Check out our Installation page for comprehensive instructions for Firestick and other devices.

We invite you to check our Refund Policy regarding eligibility, timelines, and request submission.

For Smart TVs, you can choose between Smart IPTV and IPTV Smarters. On Android, TiviMate and IPTV Smarters are great options. iOS users should opt for GSE Smart IPTV or IPTV Smarters. Check out our Installation guide for recommended apps.

To achieve the best results, use a connection exceeding 30 Mbps, opt for 5GHz Wi Fi or Ethernet, activate hardware acceleration, modify buffer size, and stop any additional downloads or streams. Check network optimization tips.

In the settings of your app, employ the refresh/reload feature for both the playlist and EPG. If needed, remove and reintroduce your M3U and EPG URLs. Check troubleshooting.

We accept all leading cards through Stripe. Visit our Pricing page to compare choices.

Certainly. You have the ability to modify your renewal choices from your account or contact support for help. Check the details in our Terms.

Our Response Times

  • Fast support: within 1-2 hours
  • Email help: 2-8 hours
  • Technical difficulties: Swiftly
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